Provide effective and timely resolution of various customer inquiries and concerns. Build customer loyalty and value through effective account management, identifying appropriate additional products, features, and services, and collecting past due balances. Deliver exceptional customer service using resource documentation for reference and the automated and training tools

Essential Functions NOTE Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who need assistance at multiple self checkout registers simultaneously Approaches and interacts with customers to proactively recommend products and services appropriately Proactively gre